Privacy Policy

1. Data Controller

The Elvira website, published by EI LAMBRY LISA , whose registered office is located at 19 rue Roland Dorgelès, 02100 Saint-Quentin , is responsible for the processing of personal data collected via the site.

2. Data collected

As part of its operations, the site may collect the following data:

  • First name and last name

  • Mailing address

  • E-mail address

  • Phone number

  • Payment information (processed by secure providers, not stored by the website)

  • Order history

3. Purposes of data processing

The data collected is used for:

  • Manage orders and deliveries

  • Provide after-sales service

  • Manage invoicing and accounting

  • Communicating with customers (order follow-up emails, newsletters with prior consent)

  • Improve the user experience and site performance

4. Legal basis for processing

Data processing is based on:

  • The execution of a contract (product orders)

  • Compliance with legal obligations (invoicing, guarantees)

  • User consent (newsletter, cookies)

  • The legitimate interest of the data controller (site security, fraud prevention)

5. Data Recipients

Data may be transmitted to technical service providers and partners necessary for the proper functioning of the service (carriers, payment providers, website host) .
Under no circumstances will the data be sold to third parties .

6. Data retention period

  • Order-related data : 10 years (legal accounting obligation)

  • Data of inactive customers : maximum 3 years from the last contact

  • Cookies : maximum 13 months

7. User Rights

In accordance with the GDPR and the French Data Protection Act , you have the following rights:

  • Right of access, rectification and deletion of data

  • Right to limit or object to processing

  • Right to data portability

  • Right to withdraw your consent at any time

To exercise your rights, contact: 📩 ecomlisa10@gmail.com
You can also file a complaint with the CNIL .

8. Cookies

The site uses cookies to improve navigation and measure audience.
An information banner allows the user to accept or refuse cookies.

9. Data Security

The site implements all appropriate technical and organizational measures to protect personal data:
SSL encryption, secure storage, restricted access .

10. Contact

For any questions regarding this Privacy Policy or the exercise of your rights, you can write to:
📩 ecomlisa10@gmail.com
📮 19 rue Roland Dorgelès, 02100 Saint-Quentin